Refund policy

Domestic Shipping (India Only)

We currently ship only within India. All orders are dispatched from our warehouse within 1–2 business days for unstitched and 2-4 business days for stitched after payment confirmation.

Delivery Timelines

- Standard delivery: 4–7 business days (metro cities)

- Extended delivery: 5–10 business days (Tier 2/3 cities and remote areas)

- Delivery timelines are estimates and may vary during sale periods, public holidays, or due to courier delays.

 Shipping Charges

- Free shipping on all orders above ₹1,999

Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS/email. You    can track your order on the courier partner's website.

Courier Partners

We ship via Delhivery, Shiprocket, Blue Dart, or DTDC depending on your pin code      and availability.

International Shipping

We do not ship internationally at this time. Stay tuned for updates.

Undelivered / Returned Packages

If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal, we will contact you to rearrange delivery. Re-shipping charges may apply.

Damaged or Lost Packages

If your order arrives damaged or is marked as delivered but not received, please contact us within 48 hours at our WhatsApp (+91 84336 62938) with a photo/video of the package. We will resolve it promptly.

Returns

We accept returns within 7 days of delivery. Items must be unused, unwashed, and in original packaging. Please WhatsApp us at +91 84336 62938 to initiate a return. Reverse pickup charges of ₹99 apply.

For any queries, reach us at: heena@sajmantra.com or WhatsApp +91 84336 62938